Repairs
Between 1st April 2014 and 31st March 2015:
84% of repairs were right first time, so we were able to complete them during the initial visit
Ian Williams delivered our repairs service up until August 2014. Following the feedback we received about issues and poor performance, we worked to select an interim contractor in Kier (supported by other contractors from our SME network) as we worked to appoint a new contractor who we will have in place from July 2015. Volunteers selected this new partner to deliver an improved repairs service
84% of repairs were right first time, so we were able to complete them during the initial visit
Ian Williams delivered our repairs service up until August 2014. Following the feedback we received about issues and poor performance, we worked to select an interim contractor in Kier (supported by other contractors from our SME network) as we worked to appoint a new contractor who we will have in place from July 2015. Volunteers selected this new partner to deliver an improved repairs service
Repairs can be reported in the following ways:
- Call 01494 463690
- Email repairs@redkitehousing.org.uk
- Online at
www.redkitehousing.org.uk/report-a-repair